Imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gukora isuzuma ry’ifoto igaragaza mu maso mu gihe basaba serivisi zo kwemeza imyirondoro y’indangamuntu koranabuhanga.
Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
Some users are may be face difficulties in complete Face ID verification while applying for the Single Digital ID pre-enrollment services.
We are investigating the matter will update you once it's resolved.

Thank you.
Apr 22, 2026 - 10:32 CAT
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Operational
Degraded Performance
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had a major outage.
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No incidents or maintenance related to this downtime.

Apr 23, 2026
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
Resolved - This incident has been resolved.
Apr 23, 11:20 CAT
Update - We are continuing to investigate this issue.
Apr 23, 11:19 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.

Murakoze.

Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolve the matter.

Thank you.
Apr 23, 08:20 CAT
Apr 22, 2026

Unresolved incident: Imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services..

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.
Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba no kwishyura serivisi za Mituweli cyakemutse. Twongeye kubashimira
ukwihangana kwanyu mu gihe twakemuraga ikibazo.


The technical issue that had caused an interruption with the Community-Based Health Insurance (Mutuelle) service is now
resolved. We thank you for your patience while we were resolving the issue.
Apr 17, 15:03 CAT
Investigating - Kwishyura Mituweli
Gusaba serivisi yo kwishyura Mituweli ku rubuga IremboGov ntibiri gukunda. Turabasaba kwihangana, tubizeza ko ikibazo kiri
gukurikiranwa kugira ngo gikemurwe.



Mutuelle update
Applying for the Community Based Health Insurance (Mutuelle) service on IremboGov is currently inaccessible. We thank you for
your patience as we resolve the matter.
Apr 17, 14:51 CAT
Apr 16, 2026

No incidents reported.

Apr 15, 2026
Serivisi zo kwishyura konterevasiyo unyuze ku rubuga IremboGov ntiziri gukora neza. Traffic fine services are not stable.
Resolved - Ku bakoresha IremboGov,
Turabamenyesha imbogamizi mu gusaba kwishyura konterevasiyo unyuze ku rubuga IremboGov zakemutse.

Mwakoze kwihangana

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting Traffic Fines services through the IremboGov platform have been resolved.
Apr 15, 11:04 CAT
Investigating - Ku bakoresha IremboGov,
Serivisi zo kwishyura konterevasiyo unyuze ku rubuga IremboGov ntiziri gukora neza. Tubiseguyeho ku mbogamizi byateje, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe. Turabamenyesha mu gihe ikibazo cyakemutse.

Murakoze

Dear IremboGov Users,
Traffic Fines services through the IremboGov platform are currently not stable
We working to resolve the issue. We will update you once the matter is resolved.

Thank you
Apr 15, 10:20 CAT
Apr 14, 2026

No incidents reported.

Apr 13, 2026
Imbogamizi mu Kwandikisha aderesi ya ePoBox, Technical interruption in applying for ePoBox registration
Resolved - Ku bakoresha IremboGov,

Imbogamizi zari muri serivisi yo Kwandikisha aderesi ya ePoBox ku rubuga IremboGov zakemutse, kandi serivisi iraboneka nk'uko bisanzwe.

Mwakoze kwihangana.

Murakoze.

Dear IremboGov Users,

The technical issue affecting the Register an ePoBox Address service on the IremboGov platform has been resolved. The service is now available.

Thank you for your patience.
Apr 13, 17:25 CAT
Update - We are continuing to investigate this issue.
Apr 6, 10:29 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwandikisha aderesi ya ePoBox unyuze ku rubuga IremboGov.
Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
Please be advised that there is a technical interruption affecting the Register an ePoBox Address service on the IremboGov platform.
We are investigating the matter and will update you once it's resolved.

Thank you.
Mar 29, 16:20 CAT
Apr 12, 2026

No incidents reported.

Apr 11, 2026
Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications
Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi mu kwakira ubutumwa bugufi (SMS) ku rubuga IremboGov (irembo.gov.rw) zakemutse.

Murakoze.

Dear IremboGov Users,
The issues affecting SMS notifications on IremboGov (irembo.gov.rw) have been resolved.

Thank you.
Apr 11, 15:33 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana.
Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGov (irembo.gov.rw).
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you
Apr 11, 15:27 CAT
Apr 10, 2026
Imbogamizi mu kwinjira muri konti ku rubuga IremboGov, Technical difficulties in logging into your IremboGov account
Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi mu kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw) na (new.irembo.gov.rw) zakemutse.

Mwakoze kwihangana.

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting logging into your account on IremboGov (irembo.gov.rw) and upgraded IremboGov (new.irembo.gov.rw) have been resolved.

Thank you for your patience.
Apr 10, 10:53 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw) na (new.irembo.gov.rw).
Tubiseguyeho mu gihe turi kubikurikirana.
Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
We are currently experiencing technical difficulties affecting logging into your account on IremboGov (irembo.gov.rw) and upgraded IremboGov (new.irembo.gov.rw)
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you.
Apr 10, 10:50 CAT
Apr 9, 2026
Imbogamizi mu kwakira ubutumwa kuri imeyili, Technical difficulties affection email notifications
Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zatumaga kwakira ubutumwa kuri imeyili mu gihe ushaka kwinjira muri konti yawe y'Irembo cyangwa usaba serivisi ku rubuga IremboGov bidakunda zakemutse.

Mwakoze kwihangana


Dear IremboGov Users,
This is to inform you that the technical difficulties affecting the reception of email notifications when logging into your Irembo account or applying for services on IremboGov have been resolved.

Thank you for your patience
Apr 9, 14:48 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi ziri gutuma kwakira ubutumwa kuri imeyili mu gihe ushaka kwinjira muri konti yawe y'Irembo cyangwa usaba serivisi ku rubuga IremboGov bitinda.
Ubutumwa bugufi (SMS) bwo buri gukora neza. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
We experiencing technical difficulties affecting email notifications reception when logging into your Irembo account or applying for services on IremboGov.
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you.
Apr 9, 13:22 CAT
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

Dear IremboGov Users,
This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available.

Thank you for your patience
Apr 9, 14:36 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.

Thank you.
Apr 9, 13:30 CAT
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

Dear IremboGov Users,
This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available.

Thank you for your patience
Apr 9, 12:21 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.

Thank you.
Apr 9, 11:36 CAT
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