IremboGov Status

May 1, 2026

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.

Resolved - Ku bakoresha IremboGov,

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse.

Mwakoze kwihangana.

Dear IremboGov Users,

The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved.

Thank you for your patience.
May 1, 20:22 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe

Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,

Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov.

We are investigating the matter will update you once it's resolved.

Thank you.
May 1, 16:05 CAT

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

Dear IremboGov Users,
This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available.

Thank you for your patience
May 1, 20:20 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.

Thank you.
May 1, 12:29 CAT

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

Resolved - Ku bakoresha IremboGov,
Imbogamizi mu kubona amakuru ya nomero y'ikibanza (UPI) zakemutse.
Mwakoze kwihangana.

Dear IremboGov Users,
The interruption in fetching UPI details on the IremboGov platform has been resolved.
Thank you for your patience.
May 1, 20:19 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.
Murakoze.

Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolve the matter.
Thank you.
May 1, 16:52 CAT

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

Resolved - Ku bakoresha IremboGov,
Imbogamizi mu kubona amakuru ya nomero y'ikibanza (UPI) zakemutse.
Mwakoze kwihangana.

Dear IremboGov Users,
The interruption in fetching UPI details on the IremboGov platform has been resolved.
Thank you for your patience.
May 1, 14:46 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.
Murakoze.

Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolve the matter.
Thank you.
May 1, 12:35 CAT

Apr 30, 2026

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko (NPPA) ku rubuga IremboGov, Interruption in applying for Criminal Records (NPPA) on IremboGov.

Resolved - Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!
Apr 30, 20:02 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records.
Our team is working to resolve the issue, and we will share an update once it is resolved.

Thank you.
Apr 30, 19:33 CAT

Apr 29, 2026

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Apr 29, 15:55 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.

Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.

Murakoze.

---------------

Dear IremboGov users,

We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.

Our team is working with concerned partners to resolve the issue as soon as possible.

Thank you.
Apr 29, 15:04 CAT

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora neza - Fetching National ID details is not working

Resolved - Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Apr 29, 12:33 CAT

Investigating - Ku bakoresha IremboGov,
Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora neza. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba.

Dear IremboGov Users,
Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.
Apr 29, 12:16 CAT

Apr 28, 2026

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Apr 28, 18:45 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.

Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.

Murakoze.

---------------

Dear IremboGov users,

We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.

Our team is working with concerned partners to resolve the issue as soon as possible.

Thank you.
Apr 28, 16:42 CAT

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Apr 28, 12:47 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.

Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.

Murakoze.

---------------

Dear IremboGov users,

We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.

Our team is working with concerned partners to resolve the issue as soon as possible.

Thank you.
Apr 28, 11:48 CAT

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

Resolved - Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available.

Thank you
Apr 28, 11:10 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov.

Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.
__

Difficulties in applying for the Mbaza service.

Dear IremboGov Users,

Some users may experience difficulties while applying for the Mbaza service on IremboGov.

We are investigating the matter and will update you once it's resolved.

Thank you.
Apr 28, 10:43 CAT

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

Resolved - Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available.

Thank you
Apr 28, 10:06 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov.

Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.
__

Difficulties in applying for the Mbaza service.

Dear IremboGov Users,

Some users may experience difficulties while applying for the Mbaza service on IremboGov.

We are investigating the matter and will update you once it's resolved.

Thank you.
Apr 28, 08:24 CAT

Apr 27, 2026

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Apr 27, 19:14 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.

Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.

Murakoze.

---------------

Dear IremboGov users,

We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.

Our team is working with concerned partners to resolve the issue as soon as possible.

Thank you.
Apr 27, 15:56 CAT

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

Resolved - Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available.

Thank you
Apr 27, 16:40 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov.

Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.
__

Difficulties in applying for the Mbaza service.

Dear IremboGov Users,

Some users may experience difficulties while applying for the Mbaza service on IremboGov.

We are investigating the matter and will update you once it's resolved.

Thank you.
Apr 27, 16:18 CAT

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

Dear IremboGov Users,
This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available.

Thank you for your patience
Apr 27, 13:39 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.

Thank you.
Apr 27, 13:12 CAT

Ubutinde ku rubuga IremboGov. Temporary Slowness on the IremboGov Platform

Resolved - The issue that had caused IremboGov's latency is now fully resolved. You can continue to request services as usual. Thank you.

Ikibazo cyateraga ubutinde ku rubuga IremboGov cyakemutse. Ubu serivisi ziri kuboneka nk'uko bisanzwe. Murakoze
Apr 27, 12:26 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n'ikibazo cy'ubutinde kuri uru rubuga.
Tubiseguyeho mu gihe dukora ibishoboka byose ngo bikemuke. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov users,
Some users may experience slowness on the IremboGov platform. Services are still accessible, and our team is working to resolve the matter. We apologize for the inconvenience and will keep you updated on our progress.

Thank you.
Apr 27, 09:44 CAT

Apr 26, 2026

Imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.

Resolved - Ku bakoresha IremboGov,
Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga zakemutse.
Mwakoze kwihangana.

Dear IremboGov Users,
The technical difficulties affecting application of the Single Digital ID pre-enrollment for services have been resolved.
Thank you for your patience.
Apr 26, 09:54 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gukora isuzuma ry’ifoto igaragaza mu maso mu gihe basaba serivisi zo kwemeza imyirondoro y’indangamuntu koranabuhanga.
Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
Some users are may be face difficulties in complete Face ID verification while applying for the Single Digital ID pre-enrollment services.
We are investigating the matter will update you once it's resolved.

Thank you.
Apr 22, 10:32 CAT

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

Resolved - This incident has been resolved.
Apr 23, 11:20 CAT

Update - We are continuing to investigate this issue.
Apr 23, 11:19 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.

Murakoze.

Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolve the matter.

Thank you.
Apr 23, 08:20 CAT

Apr 22, 2026

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba no kwishyura serivisi za Mituweli cyakemutse. Twongeye kubashimira
ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with the Community-Based Health Insurance (Mutuelle) service is now
resolved. We thank you for your patience while we were resolving the issue.
Apr 17, 15:03 CAT

Investigating - Kwishyura Mituweli
Gusaba serivisi yo kwishyura Mituweli ku rubuga IremboGov ntibiri gukunda. Turabasaba kwihangana, tubizeza ko ikibazo kiri
gukurikiranwa kugira ngo gikemurwe.

Mutuelle update
Applying for the Community Based Health Insurance (Mutuelle) service on IremboGov is currently inaccessible. We thank you for
your patience as we resolve the matter.
Apr 17, 14:51 CAT

All Systems Operational

Past Incidents

All Systems Operational

Related

Past Incidents