IremboGov Status

Apr 2, 2025

Unresolved incidents: Kwakira ubutumwa bugufi (OTP) ntibiri gukora - Service notifications (OTP) are not working, Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption..

Apr 1, 2025

Imbogamizi mu gusaba serivisi za Polisi - RNP services are currently facing a technical interruption

Resolved - Ikibazo twari twagize cyo gusaba Serivisi za Polisi cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo.

The issue we faced earlier with Rwanda National Police services is now resolved. We thank you for your patience while we were working on the issue.
Apr 1, 20:28 CAT

Investigating - Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi. Tubiseguyeho ku mbogamizi byateye. Turabamenyesha mu gihe ikibazo cyakemutse. Murakoze!

We would like to inform you that there is a technical interruption in applying for RNP services. we apologize for any inconvenience caused. We will share updates once the issue is resolved. Thank you!
Apr 1, 20:23 CAT

Mar 31, 2025

Imbogamizi mu gusaba serivisi za Polisi - RNP services are currently facing a technical interruption

Resolved - Ikibazo twari twagize cyo gusaba Serivisi za Polisi cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo.

The issue we faced earlier with Rwanda National Police services is now resolved. We thank you for your patience while we were working on the issue.
Mar 31, 20:33 CAT

Investigating - Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi. Tubiseguyeho ku mbogamizi byateye. Turabamenyesha mu gihe ikibazo cyakemutse. Murakoze!

We would like to inform you that there is a technical interruption in applying for RNP services. we apologize for any inconvenience caused. We will share updates once the issue is resolved. Thank you!
Mar 31, 20:21 CAT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Imbogamizi mu gusaba serivisi unyuze kuri USSD (*909#) hakoreshejwe umurongo wa Airtel- Technical interruption in accessing our services on USSD (*909#) using Airtel

Resolved - This incident has been resolved.
Mar 28, 11:27 CAT

Identified - Harimo imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) hakoreshejwe umurongo wa Airtel. Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo.
Murakoze

There is a technical interruption in accessing our services on USSD (*909#) using Airtel. We apologize for the inconvenience faced as we are working on resolving this issue.
Thank you
Mar 28, 10:56 CAT

Igikorwa cyo kuvugurura serivisi za SMS. Maintenance activity for SMS

Completed - The scheduled maintenance has been completed.
Mar 28, 00:30 CAT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:30 CAT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 22:36 CAT

Scheduled - Ku bakoresha IremboGov,
Turabamenyesha ko haza kubaho igikorwa cyo kuvugurura serivisi za SMS
Iki gikorwa giteganyijwe taliki 27 werurwe 2025, guhera saa tanu n'igice z’ijoro kugeza saa sita n'igice za mu gitondo. Tubiseguyeho kumbogamizi bishobora guteza

Dear IremboGov Users,
We would like to inform you that our SMS will undergo a scheduled maintenance tonight, March 27th, 2025, from 23:30 AM up to March 28th 12:30 AM. We apologize for any inconvenience might cause.

Thank you
Mar 27, 22:36 CAT

Mar 27, 2025

Imbogamizi mu gusaba serivisi unyuze kuri USSD (*909#) - Technical interruption in accessing our services on USSD (*909#)

Resolved - Turabamenyesha ko USSD(*909#) yacu ubu iri gukora neza. Mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

USSD(*909#) is now accessible. You may now use the services normally. We thank you for your patience.
Mar 27, 22:21 CAT

Identified - Harimo imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#). Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo.
Murakoze

There is a technical interruption in accessing our services on USSD (*909#). We apologize for the inconvenience faced as we are working on resolving this issue.
Thank you
Mar 27, 19:56 CAT

Urubuga rw'Irembo ntirurimo gukora neza- IremboGov platform not accessible

Resolved - Turabamenyesha ko urubuga IremboGov rwasubiye ku murongo. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The IremboGov platform is now accessible. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Mar 27, 15:44 CAT

Identified - Urubuga rw' Irembo ntirurimo gukora neza, ikipe ibishinzwe irimo gusuzuma ikibazo. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe.

Our platform is experiencing a technical interruption and is not accessible at the moment. Rest assured that we are working hard to get this resolved quickly!
Mar 27, 14:41 CAT

Kwakira ubutumwa bugufi (OTP) ntibiri gukora - Service notifications (OTP) are not working

Resolved - Ikibazo twari twagize mu kwakira ubutumwa bugufi (OTP) kuri serivisi zitangirwa k'urubuga IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo.

The issue of OTP delay faced earlier to all services on IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.
Mar 27, 13:28 CAT

Identified - Kwakira ubutumwa bugufi OTP k'urubuga IremboGov n'urubuga ruvuguruye rw'IremboGov ntibiri gukora. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugirango gikosorwe.

Currently, receiving OTP notifications on IremboGov and upgraded IremboGov is not working. Our team is working to resolve this issue urgently. We will update you once this issue is resolved.
Mar 27, 13:00 CAT

Mar 26, 2025

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba no kwishyura serivisi za Mituweli cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with the Community-Based Health Insurance (Mutuelle) service is now resolved. We thank you for your patience while we were resolving the issue.
Mar 26, 15:10 CAT

Identified - Turabamenyesha ko hari imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Tubasabye kwihangana mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

The Community-Based Health Insurance (Mutuelle) service is currently experiencing a technical interruption. Please bear with us while we are resolving this issue. We shall inform you of the progress.
Mar 26, 09:30 CAT

Mar 25, 2025

Igikorwa cyo kuvugurura serivisi zo kwishyura za MTN Mobile money (MOMO) - Maintenance activity for MTN Mobile money (MOMO) payment services

Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 CAT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:00 CAT

Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 18:59 CAT

Scheduled - Ku bakoresha IremboGov,
Turabamenyesha ko haza kubaho igikorwa cyo kuvugurura serivisi yo kwishyura kuri umwe mubafatanya bikorwa bacu MTN Mobile Money (MOMO).
Iki gikorwa giteganyijwe taliki 25 werurwe 2025, guhera saa munani z’ijoro kugeza saa kumi n'imwe za mu gitondo.
Serivisi zo kwishyura ku rubuga rw'IremboGov hakoreshejwe MTN MOMO ntiziza kuboneka muri ayo masaha.
Mwakoresha indi miyoboro ari yo VISA, BK yacu, Airtel Money, I&M bank na MasterCard.
Murakoze.

Dear IremboGov Users,
We would like to inform you that our payment partner’s platform, MTN Mobile Money (MOMO), will undergo a scheduled maintenance tonight, March 25th, 2025, from 2:00 AM to 5:00 AM.
During this time, MOMO payment services through the IremboGov platform will not be available.
In the meantime, you can use our alternative payment channels: VISA, BK Yacu, Airtel Money, I&M Bank, and Mastercard.
Thank you
Mar 24, 18:58 CAT

Mar 24, 2025

Imbogamizi mu gusaba serivisi za Polisi - RNP services are currently facing a technical interruption

Resolved - Ikibazo twari twagize cyo gusaba Serivisi za Polisi cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo.

The issue we faced earlier with Rwanda National Police services is now resolved. We thank you for your patience while we were working on the issue.
Mar 24, 20:35 CAT

Identified - Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi. Tubiseguyeho ku mbogamizi byateye. Turabamenyesha mu gihe ikibazo cyakemutse. Murakoze!

We would like to inform you that there is a technical interruption in applying for RNP services. we apologize for any inconvenience caused. We will share updates once the issue is resolved. Thank you!
Mar 24, 20:30 CAT

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

Resolved - Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Mar 24, 18:45 CAT

Identified - Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba.

Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.
Mar 24, 17:36 CAT

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

Resolved - Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Mar 24, 14:33 CAT

Identified - Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba.

Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.
Mar 24, 14:09 CAT

Mar 23, 2025

No incidents reported.

Mar 22, 2025

Imbogamizi mu gusaba serivisi za Polisi - RNP services are currently facing a technical interruption

Resolved - Ikibazo twari twagize cyo gusaba Serivisi za Polisi cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo.

The issue we faced earlier with Rwanda National Police services is now resolved. We thank you for your patience while we were working on the issue.
Mar 22, 20:34 CAT

Investigating - Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi. Tubiseguyeho ku mbogamizi byateye. Turabamenyesha mu gihe ikibazo cyakemutse. Murakoze!

We would like to inform you that there is a technical interruption in applying for RNP services. we apologize for any inconvenience caused. We will share updates once the issue is resolved. Thank you!
Mar 22, 20:26 CAT

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Imbogamizi mu gusaba serivisi za police zo kwiyandikisha kumpushya zo gutwara ibinyabiziga - RNP testing and licensing services are currently facing a technical interruption

Resolved - kibazo twari twagize cyo gusaba Serivisi za Polisi zo kwiyandikisha kumpushya zo gutwara ibinyabiziga ku rubuga IremboGov cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo.

The issue we faced earlier with Rwanda National Police testing and licensing services through the IremboGov platform is now resolved. We thank you for your patience while we were working on the issue.
Mar 20, 20:50 CAT

Investigating - Turabamenyesha ko hari imbogamizi mu gusaba serivisi zo kwiyandikisha gukora ibizamini byo gutwara ibinyabiziga. Mu gihe turi gukurikirana iki kibazo, tubiseguyeho ku mbogamizi byateye. Turabamenyesha ikibazo nikimara gucyemuka.
Murakoze!

We would like to inform you that there is a technical interruption in the registration for driving test services. As we are resolving this issue, we apologize for any inconvenience caused. We will share updates once the issue is resolved.
Thank you!
Mar 20, 20:28 CAT

Imbogamizi mu gusaba serivisi za police zo kwiyandikisha kumpushya zo gutwara ibinyabiziga - RNP testing and licensing services are currently facing a technical interruption

Resolved - kibazo twari twagize cyo gusaba Serivisi za Polisi zo kwiyandikisha kumpushya zo gutwara ibinyabiziga ku rubuga IremboGov cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo.

The issue we faced earlier with Rwanda National Police testing and licensing services through the IremboGov platform is now resolved. We thank you for your patience while we were working on the issue.
Mar 20, 17:49 CAT

Update - We are continuing to work on a fix for this issue.
Mar 20, 17:21 CAT

Identified - The issue has been identified and a fix is being implemented.
Mar 20, 15:42 CAT

Update - We are continuing to investigate this issue.
Mar 20, 13:14 CAT

Update - We are continuing to investigate this issue.
Mar 20, 12:45 CAT

Update - We are continuing to investigate this issue.
Mar 20, 10:34 CAT

Investigating - Turabamenyesha ko hari imbogamizi mu gusaba serivisi zo kwiyandikisha gukora ibizamini byo gutwara ibinyabiziga. Mu gihe turi gukurikirana iki kibazo, tubiseguyeho ku mbogamizi byateye. Turabamenyesha ikibazo nikimara gucyemuka.
Murakoze!

We would like to inform you that there is a technical interruption in the registration for driving test services. As we are resolving this issue, we apologize for any inconvenience caused. We will share updates once the issue is resolved.
Thank you!
Mar 20, 09:44 CAT

Mar 19, 2025

Igikorwa cyo kuvugurura serivisi za SMS. Maintenance activity for SMS

Completed - The scheduled maintenance has been completed.
Mar 19, 23:00 CAT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 CAT

Scheduled - Ku bakoresha IremboGov,
Turabamenyesha ko haza kubaho igikorwa cyo kuvugurura no kunoza serivisi z'ubutaka. Iki gikorwa giteganyijwe uyu munsi, kuwa Gatatu taliki 19 Werurwe 2025, guhera saa kumi nebyiri z’umugoroba kugeza saa tanu z'ijoro. Serivisi zose z'ubutaka ntabwo ziri buboneke muri icyo gihe.
Tubiseguyeho ku mbogamizi muza guhura nazo. Turabamenyesha mu gihe iki gikorwa cyasojwe.
Murakoze!

Dear IremboGov Users,
We would like to inform you that there will be a scheduled system maintenance activity to improve Land services. The maintenance will start today, Friday, 19th March 2025, from 06:00 PM to 11:00 PM.
All Land services will not be available during this time. We apologize for any inconvenience caused.
We will share updates once the maintenance activity has been completed.
Thank you!
Mar 19, 16:33 CAT

Related

Past Incidents