IremboGov Status

Apr 6, 2026

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi z'ubutaka cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with land services is now resolved. We thank you for your patience while we were resolving the issue.
Apr 6, 16:55 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.

Murakoze.

Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolve the matter.

Thank you.
Apr 6, 16:38 CAT

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.

Murakoze.

Dear IremboGov Users,
This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available.

Thank you for your patience
Apr 6, 12:42 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.

Thank you.
Apr 6, 11:37 CAT

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana.
Murakoze.

Dear IremboGov Users,
This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available.
Thank you for your patience
Apr 6, 10:25 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.

Thank you.
Apr 6, 10:08 CAT

Apr 5, 2026

No incidents reported.

Apr 4, 2026

Imbogamizi mu gusaba serivizi ku rubuga IremboGov Temporary interruptions while applying for services on IremboGov

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zari zagaragaye mu gusaba no kwishyura serivisi ku rubuga rwa IremboGov zakemutse. Ubu serivisi zose zirimo gutangwa neza nk’uko bisanzwe. Turabashimira ukwihangana mwagaragaje mu gihe ikibazo cyari gikemurwa.
Murakoze.

Dear IremboGov Users,
We are pleased to inform you that the issue previously affecting applications and payments on the IremboGov platform has been resolved. All services are now fully accessible and operating normally.
We sincerely appreciate your patience while this matter was being addressed.
Thank you.
Apr 4, 11:19 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha urubuga IremboGov bashobora kugira imbogamizi mu gusaba no kwishyura serivisi.
Serivisi ziraboneka ubu, kandi itsinda ryacu riri gukora ibishoboka byose ngo iki kibazo gikemuke.
Turabamenyesha nibikemuka.
Murakoze.

Dear IremboGov Users,
This is to inform you that some users may experience interruptions while applying for or paying for services on the IremboGov platform. However, services remain accessible, and our team is working to resolve the matter.
We will update you once the matter is resolved.
Thank you.
Apr 3, 22:19 CAT

Apr 3, 2026

Ubutinde ku rubuga IremboGov. Temporary Slowness on the IremboGov Platform

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko imbogamizi zateraga ubutinde ku rubuga IremboGov zacyemutse.

Mwakoze kwihangana.

Dear IremboGov Users,
This is to inform that the technical difficulties that caused the platform's slowness have been resolved.

Thank you for your patience.
Apr 3, 17:21 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n'ikibazo cy'ubutinde kuri uru rubuga.
Tubiseguyeho mu gihe dukora ibishoboka byose ngo bikemuke. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov users,
Some users may experience slowness on the IremboGov platform. Services are still accessible, and our team is working to resolve the matter. We apologize for the inconvenience and will keep you updated on our progress.

Thank you.
Apr 3, 17:04 CAT

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga. Difficulties in applying for the Single Digital ID pre-enrollment services.

Resolved - Ku bakoresha IremboGov,

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse.

Mwakoze kwihangana.

__

Dear IremboGov Users,

The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved.

Thank you for your patience.
Apr 3, 11:29 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe

Turi kubikurikirana kandi turabamenyesha nibikemuka.

Murakoze.
__

Difficulties in applying for the Single Digital ID pre-enrollment services.

Dear IremboGov Users,

Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov.

We are investigating the matter will update you once it's resolved.

Thank you.
Apr 2, 16:04 CAT

Apr 2, 2026

Apr 1, 2026

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba no kwishyura serivisi za Mituweli cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with the Community-Based Health Insurance (Mutuelle) service is now resolved. We thank you for your patience while we were resolving the issue.
Apr 1, 22:15 CAT

Investigating - Kwishyura Mituweli
Gusaba serivisi yo kwishyura Mituweli ku rubuga IremboGov ntibiri gukunda. Turabasaba kwihangana, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo gikemurwe.

Mutuelle
Applying for the Community Based Health Insurance (Mutuelle) service on IremboGov is currently inaccessible. We thank you for your patience as we resolve the matter.
Apr 1, 21:57 CAT

Imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov, Technical difficulties affecting Traffic Fines payments through the IremboGov platform

Resolved - Ku bakoresha IremboGov,
Turabamenyesha imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov zakemutse.

Mwakoze kwihangana

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting payment of Traffic Fines through the IremboGov platform have been resolved
Apr 1, 18:41 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov.
Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze

Dear IremboGov Users,
We are experiencing technical difficulties affecting payment of Traffic Fines through the IremboGov platform.
We working to resolve the issue. We will update you once the matter is resolved.

Thank you
Apr 1, 15:24 CAT

Imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov, Technical difficulties affecting Traffic Fines payments through the IremboGov platform

Resolved - Ku bakoresha IremboGov,
Turabamenyesha imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov zakemutse.

Mwakoze kwihangana

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting payment of Traffic Fines through the IremboGov platform have been resolved
Apr 1, 13:54 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov.
Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze

Dear IremboGov Users,
We are experiencing technical difficulties affecting payment of Traffic Fines through the IremboGov platform.
We working to resolve the issue. We will update you once the matter is resolved.

Thank you
Apr 1, 13:28 CAT

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Apr 1, 13:52 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.

Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.

Murakoze.

Dear IremboGov users,

We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.

Our team is working with concerned partners to resolve the issue as soon as possible.

Thank you.
Apr 1, 12:49 CAT

Imbogamizi mu gusaba serivisi za Polisi (impushya zo gutwara ibinyabiziga) ku rubuga IremboGov, Temporary slowness in applying for driving license services on IremboGov

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov zakemutse.
Mwakoze kwihangana.

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform have been resolved.
Apr 1, 10:53 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko serivisi za Polisi (impushya zo gutwara ibinyabiziga) zitari gukora neza ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting driving license services (DL) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved.

Thank you.
Apr 1, 09:27 CAT

Mar 31, 2026

Imbogamizi mu gusaba serivisi za Polisi (impushya zo gutwara ibinyabiziga) ku rubuga IremboGov, Temporary slowness in applying for driving license services on IremboGov

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov zakemutse.
Mwakoze kwihangana.

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform have been resolved.
Mar 31, 19:38 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko serivisi za Polisi (impushya zo gutwara ibinyabiziga) zitari gukora neza ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting driving license services (DL) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved.

Thank you.
Mar 31, 09:26 CAT

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Mar 31, 16:21 CAT

Investigating - Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.

Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.

Murakoze.

Dear IremboGov users,

We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.

Our team is working with concerned partners to resolve the issue as soon as possible.

Thank you.
Mar 31, 13:06 CAT

Mar 30, 2026

No incidents reported.

Mar 29, 2026

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi z'ubutaka cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with land services is now resolved. We thank you for your patience while we were resolving the issue.
Mar 29, 22:27 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.

Murakoze.

Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolve the matter.

Thank you.
Mar 29, 16:46 CAT

Mar 28, 2026

No incidents reported.

Mar 27, 2026

Inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov, Temporary instability in applying for Rwanda National Police Services on IremboGov

Resolved - Ku bakoresha IremboGov,
Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov zakemutse

Mwakoze kwihangana

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform have been resolved.

Thank you for your patience
Mar 27, 14:44 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko serivisi zitangwa na Polisi ku rubuga IremboGov zitari gukora neza.
Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka.

Murakoze

Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform.
We apologize for any inconvenience this may cause. We will update you once the issue is resolved.

Thank you
Mar 27, 13:53 CAT

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

Imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov, Technical difficulties affecting Traffic Fines payments through the IremboGov platform

Resolved - Ku bakoresha IremboGov,
Turabamenyesha imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov zakemutse.

Mwakoze kwihangana

Dear IremboGov Users,
This is to inform you that the technical difficulties affecting payment of Traffic Fines through the IremboGov platform have been resolved

Thank you for your patience
Mar 24, 16:34 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov.
Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze

Dear IremboGov Users,
We are experiencing technical difficulties affecting payment of Traffic Fines through the IremboGov platform.
We working to resolve the issue. We will update you once the matter is resolved.

Thank you
Mar 24, 16:16 CAT

Ivugurura rya sisitemu ya MTN MoMo - MTN MoMo System Upgrade

Completed - The scheduled maintenance has been completed.
Mar 24, 06:00 CAT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:00 CAT

Scheduled - Ku bakoresha IremboGov,

Turabamenyesha ko haza kubaho igikorwa cy’ivugurura rya sistemu ya MTN MoMo, kuri uyu wa mbere taliki 23 Werurwe 2026, guhera saa tanu z’ijoro (23:00) kugeza kuwa kabiri, 24 Werurwe 2026, saa kumi n’ebyiri za mu gitondo (06:00).

Muri iki gihe, kwishyura serivisi zishyurwa ku rubuga IremboGov hakoreshejwe MoMo Push (*182*7# → Kwemeza kwishyura) na MoMo Pull (*182*3# → Kwishyura) ntibiza gukunda mu gihe gishobora kugera ku masaha 7; serivisi zitishyurwa zo zirakomeza kuboneka nk'uko bisanzwe.

Mwakoresha indi miyoboro mu kwishyura, ari yo:
Amakarita (Visa, Mastercard, American Express)
Airtel Money
I&M Bank
Banki ya Kigali (BK App)

Murakoze.

Dear IremboGov users,

MTN MoMo, will undergo a scheduled system upgrade this Tuesday, 23rd March 2026, from 11:00 PM to Tuesday, 24th March 2026, at 06:00 AM.

During this time, paying for services on IremboGov that require payment using MTN MoMo Push (*182*7# → CashOut Approval) and MTN MoMo Pull (*182*3# → Pay Bill) will be temporarily unavailable for approximately 7 hours. Services that do not require payment will remain accessible.

In the meantime, you can use alternative payment channels, such as:
- Cards (Visa, Mastercard, American Express)
- Airtel Money
- I&M Bank
- Bank of Kigali (BK App)

Thank you.
Mar 23, 19:20 CAT

Mar 23, 2026

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number

Resolved - Turabamenyesha ko ikibazo tekiniki cyari kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda cyakemutse. Ubu mwakomeza gusaba serivisi nk'uko bisanzwe.
Murakoze.

The technical interruption, which had affected services that require fetching TIN information on the IremboGov platform has now been resolved, all affected services are now operational.

Thank you.
Mar 23, 21:06 CAT

Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda.
Tubiseguyeho ku mbogamizi bishobora gutera; turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform.
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you.
Mar 23, 19:13 CAT

Related

Past Incidents