Investigating - Kubakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubutaka. Tubasabye kwihangana mu gihe ikipe ibishinzwe iri gukurikirana iki kibazo. Turabamenyesha nibikemuka.
Murakoze!

Dear IremboGov users,
We would like to inform you that land services are currently experiencing a technical interruption. Please bear with us while the technical team is resolving this issue. We will inform you of the progress.
Thank you!

Jan 09, 2026 - 08:10 CAT
IremboGov Website Degraded Performance
90 days ago
99.99 % uptime
Today
RNP Operational
90 days ago
99.98 % uptime
Today
DGIE Operational
90 days ago
99.98 % uptime
Today
DGIE - Visa on arrival and overstay penalties Operational
90 days ago
100.0 % uptime
Today
NIDA Operational
90 days ago
99.98 % uptime
Today
MINALOC Operational
90 days ago
99.98 % uptime
Today
RLMUA Degraded Performance
90 days ago
99.98 % uptime
Today
RSSB Operational
90 days ago
99.98 % uptime
Today
RURA Operational
90 days ago
100.0 % uptime
Today
REB Operational
90 days ago
100.0 % uptime
Today
NPPA Operational
90 days ago
100.0 % uptime
Today
MUSEUMS (INMR) Operational
90 days ago
100.0 % uptime
Today
NOTARY Operational
90 days ago
100.0 % uptime
Today
MINIJUST (Gazette) Operational
90 days ago
100.0 % uptime
Today
MHC Operational
90 days ago
100.0 % uptime
Today
NESA Operational
90 days ago
100.0 % uptime
Today
RGB Operational
90 days ago
100.0 % uptime
Today
HEC Operational
90 days ago
100.0 % uptime
Today
Applications Finder Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.98 % uptime
Today
RBC Operational
90 days ago
100.0 % uptime
Today
Sign up Operational
90 days ago
99.98 % uptime
Today
RCHA Operational
90 days ago
100.0 % uptime
Today
RIB Operational
90 days ago
100.0 % uptime
Today
MINICOM Operational
90 days ago
100.0 % uptime
Today
Government officers portal Operational
90 days ago
100.0 % uptime
Today
USSD App (*909#) Operational
90 days ago
100.0 % uptime
Today
Mutuelle Operational
90 days ago
100.0 % uptime
Today
Traffic fines Operational
90 days ago
100.0 % uptime
Today
Birth Certificate Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Airtel money Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money Operational
90 days ago
100.0 % uptime
Today
Online payments Operational
90 days ago
100.0 % uptime
Today
BK Channels Operational
90 days ago
100.0 % uptime
Today
I&M Channels Operational
90 days ago
100.0 % uptime
Today
Upgraded IremboGov Website Operational
90 days ago
100.0 % uptime
Today
E-POBOX Operational
90 days ago
100.0 % uptime
Today
RW Domain Registration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 9, 2026

Unresolved incident: Imbogamizi mu gusaba serivisi z'ubutaka - Land services are currently experiencing a technical interruption on IremboGov platform.

Jan 8, 2026
Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba no kwishyura serivisi za Mituweli cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with the Community-Based Health Insurance (Mutuelle) service is now resolved. We thank you for your patience while we were resolving the issue.

Jan 8, 19:05 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko gusaba no kwishyura serivisi za Mituweli bitari gukora neza. Tubasabye kwihangana mu gihe ikipe ibishinzwe iri kubikurikirana. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov users,
The Community-Based Health Insurance (Mutuelle) service is currently not working properly. Please bear with us while the technical team in charge is resolving this issue. We shall inform you of the progress.

Thank you.

Jan 8, 18:45 CAT
Resolved - Ikibazo twari twagize mu kwakira ubutumwa kuri emeyili kuri serivisi zitangirwa k'urubuga ruvuguruye IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo.

The issue of e-mail faced to all services on Upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.

Jan 8, 19:05 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha urubuga IremboGov ruvuguruye bashobora kutabona ubutumwa kuri imeyili mu gihe bari kwinjira muri konti zabo cyangwa basaba serivisi.
Ubutumwa bugufi (SMS) bwo buri gukora neza. Itsinda ryacu ririmo gukurikirana iki kibazo, turabamenyesha nibimara gukemuka.

Murakoze.

Dear IremboGov Users,
We are aware that some users may experience issues with email notifications while logging into their account or applying for services on the upgraded IremboGov platform. SMS notifications are working as expected.
Our team is working on this and will share an update once it is resolved.

Thank you for your understanding.

Jan 7, 16:52 CAT
Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi z'ubutaka cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with land services is now resolved. We thank you for your patience while we were resolving the issue.

Jan 8, 11:11 CAT
Investigating - Kubakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubutaka. Tubasabye kwihangana mu gihe ikipe ibishinzwe iri gukurikirana iki kibazo. Turabamenyesha nibikemuka.
Murakoze!

Dear IremboGov users,
We would like to inform you that land services are currently experiencing a technical interruption. Please bear with us while the technical team is resolving this issue. We will inform you of the progress.
Thank you!

Jan 8, 10:20 CAT
Jan 7, 2026
Resolved - Ikibazo twari twagize cyo gutinda kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga ruvuguruye IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo.

The SMS delay issue that was affecting all services on the upgraded IremboGov platform has now been resolved. Thank you for your patience while we worked to address the issue.”

Jan 7, 13:47 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye na RDB One Stop Centre.
Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.
Murakoze.

Dear IremboGov Users,
We are currently experiencing technical difficulties, causing a delay in receive One-Time Passwords (OTP) via SMS when logging into your account on the upgraded IremboGov and RDB One Stop Centre.
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you.

Jan 7, 13:14 CAT
Jan 6, 2026
Resolved - Ikibazo twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga ruvuguruye IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo.

The issue of SMS faced earlier to all services on Upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.

Jan 6, 16:29 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye.
Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze.

Dear IremboGov Users,
We are currently experiencing technical difficulties affecting the reception of email and SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the upgraded IremboGov.
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you.

Jan 6, 15:02 CAT
Resolved - Ikibazo twari twagize mu kwakira ubutumwa bugufi (OTP) kuri serivisi zitangirwa k'urubuga ruvuguruye IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo.

The issue of OTP faced earlier to all services on Upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.

Jan 6, 13:21 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye.
Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.
Murakoze.

Dear IremboGov Users,
We are currently experiencing technical difficulties affecting the reception of email and SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the upgraded IremboGov.
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.
Thank you.

Jan 6, 11:46 CAT
Jan 5, 2026
Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi z'ubutaka cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with land services is now resolved. We thank you for your patience while we were resolving the issue.

Jan 5, 19:48 CAT
Investigating - Kubakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubutaka. Tubasabye kwihangana mu gihe ikipe ibishinzwe iri gukurikirana iki kibazo. Turabamenyesha nibikemuka.
Murakoze!

Dear IremboGov users,
We would like to inform you that land services are currently experiencing a technical interruption. Please bear with us while the technical team is resolving this issue. We will inform you of the progress.
Thank you!

Jan 5, 19:39 CAT
Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi yo kongera igihe cy'uruhushya rw'agateganyo ku rubuga IremboGov cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption in applying for renewal of provisional driving license service through the IremboGov platform is now resolved. We thank you for your patience while we were resolving the issue.

Jan 5, 16:48 CAT
Investigating - Kubakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo kongera igihe cy'uruhushya rw'agateganyo ku rubuga IremboGov. Mu gihe turi gukurikirana iki kibazo, tubiseguyeho ku mbogamizi byateye. Turabamenyesha ikibazo nikimara gucyemuka.
Murakoze!

Dear IremboGov users,
We would like to inform you that there is a technical interruption in applying for renewal of provisional driving license service through the IremboGov platform. As we are resolving this issue, we apologize for any inconvenience caused. We will share updates once the issue is resolved.

Thank you!

Jan 5, 13:12 CAT
Jan 4, 2026

No incidents reported.

Jan 3, 2026
Resolved - Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi y'icyemezo cyerekana ko umuntu yakatiwe cyangwa atakatikiwe n'inkiko cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo.

The technical issue that had caused an interruption with criminal Record Certificate service is now resolved. We thank you for your patience while we were resolving the issue.

Jan 3, 02:00 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi y'icyemezo cyerekana ko umuntu yakatiwe cyangwa atakatikiwe n'inkiko Tubasabye kwihangana mu gihe ikipe tekinike iri gukurikirana iki kibazo. Turabamenyesha nibikemuka.
Murakoze.

Dear Irembo Users,
We would like to inform you that criminal Record Certificate service is currently experiencing a technical interruption. Please bear with us while the technical team is resolving this issue. We will inform you of the progress.
Thank you.

Jan 2, 22:40 CAT
Jan 2, 2026
Resolved - Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.

Jan 2, 13:44 CAT
Investigating - Ku bakoresha IremboGov,

Turabamenyeshako zimwe muri serivisi z'irangamimerere zitari gukora. Izo serivisi ni:
1. Inyandiko y'ivuka,
2. Inyandiko y'ishyingirwa,
3.Inyandiko yo kwemera umwana,
4. Inyandiko y'uwapfuye,
5. Inyandiko y'ubutane.
Tubasabye kwihangana mu gihe turi gukurikirana iki kibazo. Turabamenyesha nibikemuka.
Murakoze!

Dear IremboGov users,

We would like to inform you that certain civil registry record services are not accessible. These services include:
1. Birth Record,
2. Marriage Record,
3. Recognition Record,
4. Death Record,
5. Divorce Record.
Kindly bear with us as the team in charge works to resolve the issue.
Thank you

Jan 2, 11:10 CAT
Jan 1, 2026

No incidents reported.

Dec 31, 2025
Completed - The scheduled maintenance has been completed.
Dec 31, 01:30 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 22:30 CAT
Scheduled - Ku bakoresha IremboGov,
Turabamenyesha ko haza kubaho igikorwa cyo kuvugurura serivisi ziri ku rubuga IremboGov kugira ngo murusheho kunogerwa na serivisi zacu. Iki gikorwa giteganyijwe uyu munsi, kuwa Kabiri taliki 30 Ukuboza 2025, guhera saa yine n'igice z’ijoro kugeza saa saba za mugitondo. Tubiseguyeho ku mbogamizi muza guhura nazo mu gihe muri gusaba serivisi. Turabamenyesha iki gikorwa nigisozwa. Murakoze!

Dear IremboGov users,
There will be a scheduled system maintenance activity on the IremboGov platform to improve user experience. The maintenance will start today, Tuesday, 30th - 31st December 2025, from 10:30 PM to 01:00 AM. We apologize for any inconvenience caused while applying for services. We will share updates once the activity has been completed.
Thank you!

Dec 30, 21:29 CAT
Dec 30, 2025
Dec 29, 2025

No incidents reported.

Dec 28, 2025
Resolved - Turabamenyesha ko USSD(*909#) iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo.

USSD(*909#) is now accessible. You may now use the services normally. We thank you for your patience.

Dec 28, 11:19 CAT
Investigating - Kubakoresha IremboGov,

Turabamenyeshako harimo imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#). Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo. Turabamenyesha ikibazo nigikemuka.

Murakoze.

Dear IremboGov User,

This is to inform you that there is a technical interruption in accessing our services on USSD (*909#). We apologize for the inconvenience faced as we are working on resolving this issue. We will update you once the issue is resolved.

Thank you.

Dec 28, 10:45 CAT
Resolved - Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Dec 28, 11:18 CAT
Investigating - Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y'indangamuntu ku rubuga IremboGov.
Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka.
Murakoze.
—————-
Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting services that require National ID information on the IremboGov platform.
We apologize for any inconvenience this may cause. We will update you once the issue is resolved.
Thank you.

Dec 28, 08:31 CAT
Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.