Imbogamizi mu kwakwira ubutumwa bugufi (SMS) kumurongo wa AIRTEL. Technical difficulties in receiving SMS notifications on AIRTEL.

Incident Report for IremboGov

Resolved

Imbogamizi twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga IremboGov ndetse na IremboGov ruvuguruye cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo.

The issue of reception of SMS notifications after applying for services, and One-Time Passwords (OTP)faced earlier to all services on IremboGov and the upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.
Posted Oct 13, 2026 - 14:31 CAT

Investigating

Ku bakoresha IremboGov,

Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov na IremboGov ruvuguruye kumurongo wa AIRTEL.

Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka.

Murakoze.


Technical difficulties in receiving SMS and email notifications

Dear IremboGov Users,

We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the IremboGov and upgraded IremboGov via AIRTEL network.

We apologize for any inconvenience this may cause. We will update you once the matter is resolved.

Thank you.
Posted Oct 13, 2026 - 14:16 CAT
This incident affected: Notifications (SMS).